This sets up sales team members with automatic task creation for leads to allow them to follow up and perform specific
- In the top main menu click "Automation" and select "Workflows" from the dropdown.
- Click "Create folder" on the top right.
- Name the folder "Task Automation"
- Click Save.
- You will now see the "Task Automation" folder in the list of workflows. Click on the folder.
- Click "Create workflow" on the top right of the screen.
- Select "From scratch" from the dropdown.
- Click Next.
- Click the named of the workflow at the top middle of the screen.
- Name the workflow "Qualification Reminder"
- Click Save.
- Click "Set up triggers"
- A menu will pop up on the right side of the screen. Click "Deal properties" under Filter type.
- Search "stage" and select "Deal stage"
- Select "is any of" and then click the dropdown.
- Select "Appointment scheduled (Sales Pipeline)
- Click "Apply filter"
- Click "Save"
- Under the Contact enrollment trigger, click the "+".
- Under Choose and action, search for "Create" and select "Create task"
- Above the title click "Contact token"
- Using the drop-downs, change the type to "Contact" and the Token to "First name"
- Click "Insert"
- Click "Contact Token" again.
- Using the drop-down menus, change the Type to "Contact" and the Token to "Last name"
- Click "Insert"
- Under the Notes section input the following text.
This lead has recently booked a discovery call with you. Please research their company and discover if they are a good fit for our services. - Set the Priority to "Low" and select "An existing owner of the contact" under Assign Task to.
- Click Save
- At the top right of the screen click "Review and publish"
- Under Enrollment select "No, only enroll contacts who meet the trigger..."
- Click "Turn on"
- Click "Create workflow" and select "From scratch" from the dropdown.
- Select "Deal-based"
- Click "Next"
- Click "Set up triggers"
- Under Filter type select "Deal"
- Type in "stage" in the search bar and select "Deal Stage"
- Select "is any of" and in the dropdown select "Contract sent (Sales Pipeline)"
- Click "Apply filter"
- Click "And"
- Search for "Last Activity" and select "Last activity date"
- Select "is more than" and input "3" in the box. Make sure that "days ago" is selected as the time frame.
- Click "Apply filter"
- Click Save
- Select the "+" under the Deal enrollment trigger
- Type in "Create" in the search bar and select "Create task"
- In the Title type in "Check in with" and then click "Deal token"
- For type, select "Deal" and for Token, select "Deal Name"
- In the notes, type the following:
This deal has not signed the contract. Please follow up with your point of contact. - Make sure the Assign Task to is "An existing owner of the deal" and Which deal owner is "Deal owner"
- Click Save
- In the top middle of the screen click the name of the workflow.
- Name the workflow "Task Reminder for Contact Not Won yet"
- Click Save
- Click "Review and publish" at the top right of the screen.
- Under Enrollment select "No, only enroll deals which meet the trigger..."
- Click "Turn on"
- Click "Create workflow" and select "From scratch" from the dropdown.
- Select "Deal-based"
- Click "Next"
- Click "Set up triggers"
- Under Filter type select "Deal"
- Search for "stage" and select "Deal Stage"
- Select "is any of" and then select "Closed lost (Sales Pipeline)"
- Click "Apply filter"
- Click the "+" under the Deal enrollment trigger.
- Search "create" and select "Create task"
- In the Title type "Ask" and the click on "Deal token"
- Change the Type to "Deal" and the Token to "Deal Name"
- Click "Insert"
- Type in the remaining Title, "Why They Didn't Purchase" It should look like the image below.
- Type the following text under Notes:
This deal was lost. Please reach out to your point of contact to learn why we lost the deal and log it in the CRM. - Select "An existing owner of the deal" under Assign Task to.
- Click Save
- Click the title of the workflow at the top of the screen.
- Change the name of the workflow to "Closed Lost Follow Up Reminder"
- Click "Save"
- Click the "+" under the task that was just created.
- Select "Delay for a set amount of time"
- Put 60 under days.
- Click Save
- On the task that was created, click "Actions"
- Click "Clone" and then select "This action"
- Under the Delay time set, click "Place here"
- Click "Save"
- Click the task that was just cloned
- In the Title box, type in "Follow Up with" and then click "Deal Token"
- Select "Deal" under Type and "Deal Name" under Token.
- Click "Insert"
- In the Notes section type the following:
- Click Save
- Click "Review and publish"
- Under Enrollment select "No, only enroll deals which meet the trigger..."
- Click "Turn on"
- Click "Create workflow" and select "From scratch" from the drop down menu.
- Click "Contact-based"
- Click "Next"
- Click "Set up triggers"
- Under Filter type select "Contact properties"
- Search for lead status and select "Lead status"
- Select "is any of" and select New.
- Click "Apply filter"
- Click "And"
- Under Filter type select "Contact properties"
- Search for "Now in" and select "Now in Sequence"
- Select "is equal to"
- Click Apply filter
- Click "And"
- Under filter type select "Contact properties"
- Search for "Recent" and select "Recent sales email open date"
- Select "is after another property" and type in and select "last sequence enrolled date"
- Click "Apply filter"
- Click "Save"
- Click the "+" under the Contact enrollment trigger.
- Type in "Create" and select "Create task"
- In the Title type in "Call" and then click "Contact token"
- Under Type select "Contact" and under Token select "First name"
- Click "Insert"
- Click "Contact token"
- Under Type select "Contact" and under Token select "Last name"
- Click Insert
- In the notes section type in the following:
This contact opened one of your sequence emails. Please give a call to follow up. - Under Assign Task to select "An existing owner of the contact"
- Click Save
- Click "Review and publish" on the top right of the screen.
- Under Enrollment select "No, only enroll contacts who meet the trigger..."
- On the top middle of the screen click the title of the workflow
- Change the Title to "Task Automation when an Email Sequence is Opened"
- Click Save
- Click "Turn on"