How to find Workflows by the Properties they edit

This will help determine how much a property is being used and in what workflows

  1. Full Video Walkthrough
  2. On the to right click the settings (gear) icon.



  3. On the left side menu click "properties" under "Data Management"



  4. Select the dropdown menu next to "Select an object".  In this example we will select "Ticket properties"



  5. Then Search for the property you want to see. In this example we are searching "Delegation". 



  6. The first property under delegation is "Delegation percentage"  Scroll all the way to the right.


  7. You will see the column "used in"  This column will tell you how many times this particular property is being used in workflows.



  8. Click on the number and you will be taken to the "Edit Property" window.  Click on "used in (the number)"



  9. You will then see the workflows that this property is in.  You can click on any of the workflows to take you directly to the workflow.